Care Returns Repairs
Care
All my textiles are pre-washed, drip dried or thrown in the dryer.
Care should still be taken with vintage fabrics & trim, they may eventually wear. That is the nature of vintage items & time. Use a dryer dry-cleaning kit or dry cleaners when cleaning non-washable goods.
For handbags, a damp cloth on the leather & polish. Keeps the leather fresh.
Jewelry is soldered with lead free solder. Stones may fall off. It is the nature of antiques & their beautiful imperfections. Rhinestone chain can & will snag clothing.
All my art is made to the best of my ability. With any handmade good, keep items out of sunlight & in humidity, it will keep them pristine.
Returns
Each Melody Elizabeth piece is quality inspected by me, before shipping. I accept returns within 7 days upon received shipment. There is a 20% restocking fee, for return.
I accept exchanges, but mailing costs are buyers responsibility, and difference in price, must be paid in full by buyer if item is more expensive, if less I will issue a refund less 20%.
No item used, will be returned. Please do not remove tags. If the garment or handbag is worn,
I will not accept the return.
Repairs
I am committed to the quality of my clothes and accessories and want my customers to be happy with them.
Please inspect your item carefully.
As with any item that breaks/rips from use, I will happily fix your item for you, free of charge.
Mail it to me, along with proper return postage Priority Mail,
so I can mail it back to you.
I will try to fix the item as close to the original purchase.